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![]() | General Conditions of Sale
1. Scope The General Conditions of Sale (listed below as "Conditions") govern the relationship between each user of the site (referred to below as "User") and the Firm "NicoShop", registered office located in Via A. Vespucci 40A/4A, 16156 Genoa (Italy), registered in the Register of Companies of Genoa with the reference number of REA 401792 (referred to below as "NicoShop"). The user, before purchasing products on NicoShop Website, should read these Conditions, which must be accepted. These Conditions apply in full to any other contract between NicoShop and the User, unless specific exemptions are written, valid for a single contract. In case of discrepancy, these Conditions prevail over any conditions of purchase of the customer. If any provision in these Terms is held invalid, illegal or unenforceable, the remaining provisions shall remain in full force. Placing an order implies full acceptance of these Conditions. 2. Using services NicoShop does everything it can to keep updated on its Web site, but the very nature of electronic commerce via the Internet (subject to possible immediate updates) does not allow us to ensure that any product being always available. In the event that the product being not available, you will be contacted at the addresses indicated in the order. In case of order cancellation there will be no charge and if you have already paid, you will be refunded the full amount paid. NicoShop makes every effort to make deliveries within the time specified in the "Availability" field for each product (intended as a rough guide to add the necessary time to the courier for delivery). In case of delivery over the time period specified, NicoShop is not responsible for any damage or inconvenience caused by late delivery. Before shipment (with contextual sending e-mail confirmation of shipping) you can cancel the order at no additional cost on your part. The waiver order made after the shipment of goods (after receiving the e-mail of shipment confirmation) will be charged only the shipping costs (the journey to your home, and the return journey at our office). If the products are not shipped within the specified time period, please contact us by phone or e-mail; we'll assure that you'll receive your order as quickly as possible or, if you wish, you can cancel the order and in case of payment you'll be refunded the price of the products. 3. How to place an orderOrdine di prodotti non personalizzabili:Before placing your order, please read what's specified in the menu item "HOW TO ORDER".Ordine di prodotti personalizzabili:Before purchasing a customized product, you must contact our Customer Service in advance, which will show you the formal procedures to purchase customized products.4. Privacy policyInformation ex Art. 13 of Legislative Decree no. 196/2003This page describes how to manage the site in relation to the processing of personal data (information provided pursuant to Art. 13 of Legislative Decree no. 196/2003 - Protection of personal data).Data controller of personal dataThe data controller of personal data is: NicoShop of Rapetti Nicoletta, headquarters based in Genoa, Via A. Vespucci 40A/4A (Italy).Purpose of processing personal dataPersonal data are processed exclusively for sending the products ordered by the User, to contact him in case of problems with the order and to inform him of the offers and services of NicoShop.The personal information requested to the User are essential for processing and delivery of orders, and for the compilation of bills. NicoShop is authorized to collect, process and use the personal information of the user. The non-disclosure requirements will mean cancellation of the order. During the compilation of any module, the User agrees to provide personal information sincere and truthful. The communication of false information is contrary to the provisions of the General Conditions of Sale. Personal information about Website Users may be used to obtain anonymous statistics on site usage, to check the proper operation and for the detection of any responsibility in case of crimes committed against the site, the Owner or third parties. With reference to users who register on the site: Besides the purposes described above, the data will be processed in order to:
Modality of handling personal dataPersonal data are processed by automated tools for the time necessary to achieve the purposes for which they were collected.Acceptance of General Conditions of Sale implies the automatic subscription to the newsletter promotion. The user can cancel such registration at any time. Specific security measures are taken to prevent data loss, misuse or improper and unauthorized access, as requested by law. Treatment of CookiesIn this site the use of cookies is strictly limited to transmitting session identifiers required to enable a safe and efficient operation of the site and to formalize the orders.Rights of interested partiesUnder Article. 7 of the Privacy Policy, the subjects whose personal data have the right at any time, to obtain confirmation of the existence of the data and to know the content and origin, to know the scope and methods of treatment, know the details of the holder and any manager, to verify the accuracy of the information, to request an update or correction, cancellation, transformation into anonymous form or blocking of data treated in violation of the law. In addition, the persons to whom the information relates may, for legitimate reasons, oppose, in whole or in part, to the processing of data concerning them and, in particular, the processing of personal data provided for the purposes of commercial information or sending advertising material or for carrying out market surveys or commercial communication. To request a change or cancellation of the data, send the request to the Owner and Manager of the processing of personal data — NicoShop of Rapetti Nicoletta, Via A. Vespucci 40A/4A - 16156 Genoa (Italy) — by fax at (+39) 010.6974392. For more information or updates on Privacy Policy, please consult the Web site www.garanteprivacy.it5. Intellectual PropertyCAUTION! All the material on this website (text, photos, images, multimedia content, layout, graphics, programming code etc.) is the exclusive property of NicoShop and is deposited. Any activity intended to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, transfer, sell or create derivative works from any information, software, products or services obtained from this website, without explicit written permission of NicoShop, is punishable on the basis of the civil, criminal or administrative action. NicoShop reserves the right to take legal action against anyone who reproduces in part or in full, in paper or electronic format, content on this website. In accordance with the instructions of the law is only allowed to quote parts of the site, NOT FOR COMMERCIAL PURPOSES, provided it is indicated very clearly the source (www.nicoshop.com, www.nicoshop.it, www.nicoshop.tv) and the author of the content (NicoShop). All materials contained on this Website is original and was created by NicoShop. In particular:
6. Responsibility NicoShop sells for correspondence (e-commerce) the products displayed on its Web sites. Any problems or damage to persons and things, derived from an installation or improper use of products by the customer is totally borne by the Customer. The obligations of the Seller, in the event of non-compliance or defects, will be exhausted in the elimination of defects or replacement of the goods, with an explicit waiver by the Buyer to any other rights or action, also with respect to compensation any damage suffered by him or by others. The Purchaser shall not take legal proceedings to secure his right to either defect or discrepancy in an exception, unless he has first provided for the complete payment of the price of the product ("SOLVE ET REPETE"). The Purchaser may not withhold payment, even in the event of a dispute of any defects and / or discrepancies of the goods, expressly renouncing to the exception "inadimplenti non est adimplendum". NicoShop guarantees to always do everything necessary to ensure the availability of this site. However, for technical reasons, momentary interruption of services is always possible. NicoShop will do its best to inform its customers about the nature and duration of these breaks, but will in no way be held responsible for non-availability of its services. NicoShop also can not guarantee the reliability and quality of the Internet outside of its premises. The indication of links to other sites are made by way of comfort for the wearer. NicoShop in no case be liable for the content of these sites and can not in any way be held liable in the event of a complaint or direct or indirect damage caused to a user or a third party, due to the content of such sites. 7. Prices Before placing your order, please read what's written on the item Menu "HOW TO ORDER". 8. Deliveries Before placing your order, please read what's written on the item Menu "SHIPPING". 9. Warranties In accordance with Legislative Decree no. 206/2005 ("Consumer Code") all products sold on NicoShop are covered by the legal guarantee of 24 months. According to the legal guarantee of 24 months NicoShop is liable to the consumer (the natural person acting for purposes unrelated to business, commercial, craft or professional activity) for lack of compliance not evident at the moment of purchase. The lack of conformity exists when the product is not intended to serve the purposes for which usually is not as described, or does not possess the qualities promised by the seller, does not offer the quality and performance which are normal in goods of the same type, it isn't suitable for the particular use for which the consumer purchased it, if made known to the seller and accepted by the seller (Article 129 of the Consumer Code). The lack of conformity which becomes apparent within 24 months from date of purchase of the property must be reported within 2 months from the date of discovery of the defect. Until proved otherwise, it is assumed that the lack of conformity occurring within 6 months after delivery of the goods already existed on that date. In case of lack of conformity the consumer has the right to restore, without charge, the conformity by repair or replacement of the goods (Article 130 of the Consumer Code). The consumer may ask, at its option, the seller to repair the product or replace it free of charge in both cases, unless the remedy requested is impossible or disproportionate to the other. Any repair or replacement shall be completed within a reasonable time after the request of the consumer, the average time of delivery to the consumer of the product is 29 days. If within a period of 60 days NicoShop being unable to return the product repaired, the consumer may request alternative remedies (replacement, rescission, price reduction). NicoShop must return the product for repairs at the Technical Assistance Center authorized by the Manufacturer. 10. Availability The user accepts that the order be honored for the quantity available. In the event that a product ordered is not available, NicoShop will contact the User via e-mail or telephone within 5 days after the order is validated, to inform him of the time for actual delivery of the product in question. 11. Payments Before placing your order, please read what's written on the item Menu "HOW TO ORDER". 12. Product information Texts and pictures to illustrate the products on the site do not take part of the field of contracts and can not therefore be a source of any type of commitment by NicoShop. The technical specifications and product descriptions are sent to NicoShop by producers or suppliers; NicoShop therefore disclaims all liability for any inaccuracies or changes without prior notice of their contents. 13. Coupon codes Promotion codes are valid only on specific products on this site and can not be combined for the same order, with the exception of specific guidance from the Customer Service. To receive the rebate tied to a promotional code (discount coupon), you must enter the code in question in the space provided in the order form. 14. Right of return15. Right of return related to standard articles The mail order, and hence purchases over the Internet, are regulated in Italy by a specific law that requires the seller to refund the product if this is not acceptable to the buyer. We trust that you are completely satisfied with every product purchased from our website, however in some cases, products may not fully respond to your needs and for this reason, complying with the Decree Law N.50 of 15/01/1992, NicoShop accept returns of products (accompanied by the invoice) within 10 days from the date of delivery order. Any objections to the goods must be made by registered letter with acknowledgment of receipt within 10 days after delivery of the material, even as to defects not apparent, the Purchaser expressly undertake to check all the goods and the operation thereof immediately after delivery. The Client intends to exercise its right of withdrawal is committed to the preservation and protection of products with the maximum care, ensuring perfect compliance. To exercise the right of withdrawal, valid only for the individuals, the product must be returned in its original condition and in its original packaging. Under the law, transport costs and risks are fully borne by the customer who has exercised his right of return: the return of products that are damaged, deteriorated, or otherwise lacking in accessories and / or original equipment will not be accepted and will be returned to the Customer paying additional costs. For your own safety, we recommend using a shipping method with an electronic tracking or insurance. The withdrawal right can be exercised without penalty, except for costs of shipping. Repayment will be made by NicoShop, by bank transfer, within the time provided by law. The right of withdrawal is subject to the fulfillment of the following conditions:
NicoShop di Rapetti Nicoletta Via A. Vespucci 40A/4A 16156 - Genova-Pegli (GE) Italy 16. Right of return related to customized articles As required by law, the user does not enjoy the right of withdrawal in case NicoShop has ordered a product made according to his desires or custom. Consequently, without precluding the application of Article 9 (Guarantees) of these conditions, the user can not exercise the right of withdrawal, to demand the repayment of amounts paid. 17. Complaints and cancellations Where is found any abuse or violation, or for any type of complaint, please contact us. 18. Jurisdiction For civil disputes concerning the application of this chapter is mandatory territorial jurisdiction the court of the place of residence or domicile of the consumer, if located in Italy. In all other cases, the local jurisdiction is exclusively the forum of Genoa (Italy). | ![]() |